ECHA (Emerson Cesa, sole proprietor), operator of the ECHA HVAC Sacramento website ("we," "us," or "our"), is committed to making our website accessible to everyone, including people with disabilities. We want every visitor to be able to find information and request service with ease.
1. Our Commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA - the widely recognized standard for making web content more accessible to people with a broad range of disabilities, including visual, auditory, motor, and cognitive impairments.
2. Measures We Take
- Using semantic structure and descriptive text alternatives for images;
- Maintaining sufficient color contrast for text and interactive elements;
- Providing visible keyboard focus and keyboard navigability;
- Respecting reduced-motion preferences; and
- Reviewing new pages and features with accessibility in mind.
3. Known Limitations
Despite our efforts, some content may not yet be fully accessible. This can include third-party components we embed, such as maps, which are outside our direct control. We are working to identify and address these areas over time.
4. Need Help? Reach Us Directly
If any part of our website is difficult to use, you don't have to navigate it alone. Call us at 916-320-4386 (we answer fast) or email echaservices@ec-hvac.com, and a real person will help you get the information you need or schedule service.
5. Feedback
We welcome your feedback on the accessibility of our website. If you encounter a barrier, please contact us with the page and a description of the problem. We take reports seriously and aim to respond within five (5) business days.
6. Ongoing Effort
Accessibility is an ongoing effort. We continue to review and improve the website, and we update this statement as our practices evolve.
7. Contact Us
ECHA - Emerson Cesa, sole proprietor
8448 Cook Riolo Rd, Antelope, CA 95843
Licensed California HVAC contractor · CSLB Lic. #946275
Email: echaservices@ec-hvac.com · Phone: 916-320-4386